Answers to questions that people commonly ask us about online prescriptions

How does the online prescription process work?

The process for getting an online prescription is straightforward with Qoctor. You start by searching for your condition or medication. Then, you complete a brief online health assessment, followed by a video or phone consultation with a doctor. Once the doctor approves a prescription, we can send it instantly to your phone as an eScript, [...]

Is it safe to get an online prescription?

Yes, it's generally safe to get an online prescription, if it is a reputable service like Qoctor. How Qoctor supports safe online prescribing (1) we carefully vet all doctors who work with Qoctor, and all are AHPRA-registered. (2) Video call or phone call is mandatory for any prescriptions to be safely issued. This means each [...]

What medications can be prescribed online?

Many common medications can be prescribed online by Qoctor doctors, including contraceptive pills, asthma inhalers, treatments for erectile dysfunction, acne, acid reflux, migraine, and antibiotics for infections. However, some medications that require close, ongoing monitoring or that are classified as controlled substances require an in-person consultation. Qoctor does not routinely prescribe opioids (drugs like Oxycodone, [...]

Why is my electronic prescription not working?

eScripts are quick, secure, and generally very reliable. But like any technology, things can go wrong from time to time. If you receive an electronic prescription (eScript) from Qoctor, it will normally arrive as an SMS (text message) on your phone, or by email, if you chose that option. Open the SMS and present it [...]

How long does it take to get an online prescription?

Appointments with Qoctor are available within minutes, every day,  including public holidays. If you are in a rush, you can select a priority consult, and the doctor will call you within around 15 minutes. After your consultation,  we can send your ePrescription instantly to your mobile phone, as an SMS (text message). Then you just [...]

How much does an online prescription cost?

At Qoctor, our prices reflect how long a certain type of consultation usually takes. Whenever we can help our patients save money by keeping our costs down, we do so.  Our consultation fees range from $24.99 to $49.99, depending on the issue. Contraceptive pill consult- $24.99 Many common prescription (acne, asthma, migraine, acid reflux, UTI, [...]

Can you get a repeat prescription online?

Yes, you can request a repeat prescription online with Qoctor. First you'll need to register or log in, then select the service you need. After that, you'll be asked to complete a short online health questionnaire, and a video/phone consultation with a doctor. The doctor will ensure that the treatment is still the right one [...]

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