A UTI is usually treated with oral antibiotics. There are several antibiotics commonly used- the one chosen by the doctor will depend on local factors (such as bacterial resistance to certain antibiotics in your area), your medical history, and whether you have any allergies to medications. If there is no improvement of your symptoms within [...]
Sometimes the symptoms of a UTI can be similar to other conditions, for example: A sexually transmitted infection, eg. Chlamydia Diabetes (passing larger amounts of urine than normal & excessive thirst) Kidney stones (spasms of pain in the back or groin) Thrush (itchy vulva, sometimes a discharge or odour)Recurrent UTI (3 or more UTIs in [...]
Qoctor strongly recommends that you attend your own GP to request a certificate to seek exemption from jury duty or a court appearance. In these circumstances, it is best to see your usual doctor, who can vouch for your symptoms or any long term health issues, and can provide necessary updates or extensions to your [...]
Most prescriptions are valid for 12 months from the date of issue (which means that you have up to 12 months to order any repeats on your prescription). This means if a prescription was issued more than12 month ago, you would need to see a doctor to request a new one- even if there were [...]
Since the COVID-19 pandemic, Australia Post has reported longer delivery times and additional delays- currently, guarantees around next day delivery may not apply- please check Australia Post website for up to date information. In general terms: -If your order was placed before 1 PM AEST Monday-Friday, 2 day have passed, and you have checked your [...]
It is possible to request a medical certificate online in Australia. Telehealth doctors need to be fully registered with AHPRA .These days it is quite common for Australian GPs and specialists to assess their patients via video consultation, for all sorts of health issues. You should expect the doctor to ask you some questions about [...]
If you have a consultation with Qoctor, the doctor may issue a prescription as part of your management. As Qoctor is an online doctor service, we do not stock or sell prescription drugs. However, we can facilitate you by forwarding the prescription to a pharmacy of your choice. You can select to have your prescription: [...]
This depends on whether you have chosen standard post or express delivery. If you paid for express post to be delivered to QLD, WA or NT, your order will be "pending" until it arrives in your state (Australia Post terms & Conditions). If your order has exceeded the expected delivery time frame provided please email info@qoctor.com.au [...]
**Please note Australia Post timelines have been compromised in recent times, check the Australia Post for updates. Next day guarantees are often suspended. In general terms: -If your order was placed before 1 PM AEST Monday-Friday, 2 day have passed, and you have checked your tracking with no updates, please email us for assistance at [...]
If you have chosen mail delivery of your prescription or medication, first ensure you have checked your tracking code. An email has been sent to you with this information- if you can't find it, check your spam or junk folder. If you can't locate your tracking number, or if Australia Post says your tracking code [...]
