If you have ordered medication delivery (which is available for a certain number of conditions including the contraceptive pill, treatment for erectile dysfunction, premature ejaculation and hair loss), there may be some repeats available, which you can activate via your Qoctor account. To access these, log in to your Qoctor profile. Alongside previous orders, you may then see an option to order a repeat, if available. There is no additional doctor fee to access this repeat, however there will be a small fee to cover delivery/postage of the medication. Once payment has been completed the medication can be sent by Australia Post. The price of medication may vary from time to time, subject to market forces which Qoctor can’t control.

Also, please be aware that if you got the original (paper) prescription posted to you, or sent to your local pharmacy using the Pharmacy Concierge Service, then any repeats the doctor included at the time would have been present on that prescription. Qoctor does not retain the prescription or the repeats- i.e. the repeats will NOT be available to activate via your Qoctor account, as they are on the original script. Instead, check the paper prescription if you still have it, or speak to your pharmacist if they have retained the prescription for you.

All prescriptions expire after 12 months, and in this case, a new doctor’s appointment is always needed if you want to access a further prescription.