How to request a prescription online

(1) Register or login to your Qoctor account. You’ll need to enter some details including name, date of birth, email address, postal address and a mobile phone number. You don’t need to have a Medicare card- but if you have one, it helps a lot, as it means we can send ePrescriptions which is very handy!

(2) If you know the medicine you need (e.g. a treatment you take regularly), go to the prescriptions tab and then search for your medication name. If you think you require a prescription for a condition but you’re not sure what exactly you need, then select the condition you think you have, OR just choose a GP telehealth appointment.

(3) Answer some simple online questions, then book an appointment time to speak to a doctor.

(4) The doctor will chat to you via video call or phone call, and can prescribe treatment based on your consultation. Note, the Australian Medical Board states it is mandatory for doctors to conduct a video or phone call before prescribing- any online provider not doing so should not be trusted!

(5) Receive an eScript to your phone, or request a paper prescription in the mail. You can also have a prescription sent to your nearest pharmacy.