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- Just follow the website instructions – you can choose a timeslot for your video consultation with the online doctor.
- Ensure you are online on the video platform when your appointment is scheduled (don’t forget there may be a time difference, depending where you live. Our time slots are AEST, i.e. local Melbourne time)
- To get online for your appointment, you should receive an SMS and email 30 minutes prior to your appointment with a link to the video platform. Once your time slot begins, click on this link and you should find yourself in the video waiting room.
- The doctor will connect with you shortly, during the allotted time period. They will ask you questions about your health.
- After your appointment, subject to assessment, your medical certificate can be immediately downloaded from your Qoctor account.
- Please note, if the doctor assesses you and feels you need to see a doctor in person, they may refund you and advise you what you need to do next.
