If you have a consultation with Qoctor, the doctor may issue a prescription as part of your management. As Qoctor is an online doctor service, we do not stock or sell prescription drugs. However, we can facilitate you by forwarding the prescription to a pharmacy of your choice. You can select to have your prescription: [...]
This depends on whether you have chosen standard post or express delivery. If you paid for express post to be delivered to QLD, WA or NT, your order will be "pending" until it arrives in your state (Australia Post terms & Conditions). If your order has exceeded the expected delivery time frame provided please email info@qoctor.com.au [...]
**Please note Australia Post timelines have been compromised in recent times, check the Australia Post for updates. Next day guarantees are often suspended. In general terms: -If your order was placed before 1 PM AEST Monday-Friday, 2 day have passed, and you have checked your tracking with no updates, please email us for assistance at [...]
If you have chosen mail delivery of your prescription or medication, first ensure you have checked your tracking code. An email has been sent to you with this information- if you can't find it, check your spam or junk folder. If you can't locate your tracking number, or if Australia Post says your tracking code [...]
