What happens once I’ve given my information and paid for an appointment?

Doctors online now - 15 minute priority booking available
    • Just follow the website instructions – you can choose a timeslot for your video consultation with the online doctor. 
    • Ensure you are online on the video platform when your appointment is scheduled (don’t forget there may be a time difference, depending where you live. Our time slots are AEST, i.e. local Melbourne time)
    • To get online for your appointment, you should receive an SMS and email 30 minutes prior to your appointment with a link to the video platform. Once your time slot begins, click on this link and you should find yourself in the video waiting room.
    • The doctor will connect with you shortly, during the allotted time period. They will ask you questions about your health.
    • After your appointment, subject to assessment,  your medical certificate can be immediately downloaded from your Qoctor account.
    • Please note, if the doctor assesses you and feels you need to see a doctor in person, they may refund you and advise you what you need to do next.

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