How do I attend my Qoctor telehealth appointment?

How do I book a time slot? Once you complete the online booking questionnaire, you'll be asked to select your preferred appointment time Qoctor appointment times run in one hour blocks through the day (e.g. 10am-11am, 11am-12pm etc), so you need to pick your preferred time slot. Please note, if you choose to join the [...]

What are the terms and conditions for a Qoctor service credit?

A Qoctor Service credit can be redeemed against a single future service. It is only valid for the type of consultation specified- i.e. it can not be transferred to other consultation types. Expiry is 6 months from the date of issue. A service credit can not be applied to a single same day medical certificate. [...]

What is a mental health treatment plan?

A mental health treatment plan is a plan created together with your GP, to support you if you are suffering with mental illness. It will help you to access and coordinate your treatment, as well as providing information on additional supports and services, and the steps to take if your condition deteriorates suddenly. In most [...]

Can I see a doctor online in Australia?

Yes- it is quite straightforward to see a doctor online in Australia. Your own local GP may offer telehealth appointments as part of their routine services- if so, you maybe able to get bulk-billed, or access a Medicare rebate for some of the telehealth consultation cost. It is worth finding out if this option is [...]

How can I access my test results with Qoctor?

Getting your test results  If a Qoctor doctor has issued you with a test request form (e.g. for a pathology test or a scan/X-ray), you can present the request form at any recognised provider in Australia. The timing of when you go for your test is totally up to you. Qoctor only becomes aware that [...]

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