Hello, and thanks for visiting Qoctor! We’ve have been providing online doctor services to Australians every day since 2015. We are dedicated to  user-friendliness, affordability and convenience, and we greatly value your feedback.

How can we help you today?

All “contact us” messages are received by our customer service team during business hours- we will usually be able to reply to you within an hour or so, from 8AM-9PM daily. However, if you have a query that requires more urgent assistance, feel free to use the live chat on our home page, which may be a little bit quicker. You’ll see the little message or envelope icon in the bottom right corner of your screen.

If you prefer to leave a message below, we’d be more than happy to assist with general questions about what we do, any problems or issues with your booking, requests for assistance with accessing a particular service or any other general enquiries. We are also open to hearing any suggestions for improvement and other feedback.

Best Wishes,

The Qoctor Team