Pharmacy Value Proposition
In recent years, Australians have become comfortable with seeing doctors and other health professionals via phone or video consultation- whether to request a repeat prescription or to get a symptom or illness assessed. Qoctor is an established Australian telehealth platform offering high quality, affordable online doctor care in a safe, secure & clinically responsible manner. Convenience, affordability and accessibility are all key aspects of the service. Founded in 2015 by a team of experienced GPs, Qoctor was one of the first telehealth providers in Australia, and addresses a wide range of common health issues, 365 days a year, 8AM-12AM on weekdays, 9AM to 10PM on weekends (AEST). To date, the business has delivered over 400,000 telehealth consultations to 200,000+ patients and has achieved an outstanding record for customer satisfaction, with >9K independently verified TrustPilot reviews. Our priority queue service operates 9AM to 9PM on weekdays, and enables patients to connect with a doctor within 15 minutes.
How it works
When you become a Qoctor partner pharmacy, you’ll be provided with free Qoctor marketing materials to display in-store (including posters, counter mats, leaflets, and other signage). These items will incorporate your unique store-specific Qoctor QR code. Then, when you or your team identify a customer who needs a prescription or GP appointment for their health issue, you can direct the customer to scan the QR code, and make an appointment to speak to one of our doctors. Any prescriptions issued by the doctor can be sent electronically to you, or to the patient. This is a great way to drive your prescription business, and to avoid losing customers to local or online pharmacy competitors. In some cases, if local GP access is poor or non-existent, it also means you can help provide your community with an essential medical service.
Why partner with Qoctor?
- offer your customers convenient access to an affordable, same day online doctor service (appointment fees start from $14.99)
- retain customers & drive repeat business
- gain access to free partner materials which inform and engage your customers
- access ongoing support from our business development team
- win team awards for high performing pharmacies
- have confidence that Qoctor conducts a proper video or phone call with every patient, adhering to telehealth standards of the AHPRA Medical Board (some other online doctor services cut corners and don’t speak to the patient).
By partnering with Qoctor, your customers will be able to quickly access an affordable online doctor appointment, right when they need it. This means you can help them avoid a long wait for a local doctor, and meet their needs on the spot. With fees starting from just $14.99 for a straightforward appointment (ranging up to $31.99 for more complex assessments), the out-of-pocket consultation cost is generally less than the gap fees now charged at most surgeries.
Qoctor provides free partner materials, including signage, posters, business cards and leaflets to assist you in signposting your customers. Qoctor also has a dedicated Business Development Manager for pharmacies, to support your on-boarding and ongoing needs.
Sign up via the link below, and we will be in touch soon!
For more information or enquiries email our business development manager Ben, at barthur@qoctor.com.au
Qoctor Services
Qoctor doctors can provide online doctor appointments, covering many common conditions including:
- Repeat prescriptions for most common conditions (when a patient is already taking a medication)
- COCP
- POP
- Migraine
- Hay Fever/Allergies
- Acne
- Asthma
- Sexual health
- Erectile Dysfunction
- Premature Ejaculation
- Hair Loss
- Delaying a Period
- Acid Reflux/GORD
- Genital Herpes
- Bacterial Vaginosis
- Hypertension
- Hypercholesterolaemia
- Diabetes Medication
- Anxiety/depression
- Sinusitis
- Sore Throat
- UTI
Qoctor can also perform consultations for patients who wish to request a medical certificate, a carer’s certificate, a specialist referral letter, a referral for a sleep study (to diagnose sleep apnoea), an asthma/allergy action plan for schoolkids.
Pathology requests and “general GP consults” are also now available.